Refund Policy
Returns and refunds.
Because many food products are perishable, consumable, or safety-sensitive, return eligibility may depend on the product type and the condition of the order.
Eligible Refund Cases
- The wrong item was shipped.
- The item arrived damaged.
- The order was missing an item.
- The order could not be fulfilled.
Non-Returnable Items
Opened food items, used products, perishable goods, and items without original packaging may not be eligible for return unless the issue was caused by fulfillment or shipping damage.
How to Request Help
Please contact us with your order number, a short explanation of the issue, and photos if the product arrived damaged.
Refund Timing
If a refund is approved, it will be processed back to the original payment method. Processing times may vary depending on the payment provider or bank.