Shipping information for GobiFresh orders.
We aim to process and ship orders as quickly as possible. Shipping times may vary depending on product availability, maker fulfillment schedules, destination, carrier service, and seasonal demand.
Order Processing
Most orders are prepared for shipment after payment is successfully received. Some specialty items may require additional handling time because they are supplied by independent makers.
Shipping Times
Estimated delivery times are shown when available. Delivery dates are not guaranteed unless a specific guaranteed shipping method is offered at checkout.
Shipping Costs
Shipping costs may vary based on destination, package size, product type, and shipping method. Any available shipping charges will be shown during checkout before payment is completed.
Incorrect Addresses
Customers are responsible for entering accurate shipping information. If an order is returned due to an incorrect or incomplete address, additional shipping charges may apply.
Damaged or Missing Items
If your order arrives damaged or incomplete, please contact us within 48 hours of delivery with your order number and clear photos of the package and product.